Privacy Policy
Welcome to 9d9tokyo.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
1.1 Information You Provide
- When you use our contact form, we collect your name, email address, and any other information you choose to provide.
- If you leave comments on our site, we collect the data shown in the comments form, as well as your IP address and browser user agent string to aid in spam detection.
1.2 Automatically Collected Information
- We may collect certain information automatically when you visit our website, such as your IP address, browser type, and operating system.
1.3 Information Collected for Marketing Purposes
- We use tools like Google Ads and HubSpot for marketing purposes. These tools may collect information such as your IP address, browser type, cookies, and usage data to help us analyze and improve our marketing efforts.
2. How We Use Your Information
We process your personal information based on the following legal grounds under the General Data Protection Regulation (GDPR):
- Consent: When you provide your explicit consent, for example, by signing up for newsletters or marketing materials.
- Contract Performance: When it is necessary for the performance of a contract, such as providing services you have requested.
- Legal Obligation: To comply with legal obligations, such as for accounting or taxation purposes.
- Legitimate Interest: When it is in our legitimate interest and not overridden by your rights, such as improving website performance or preventing fraud.
3. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
4. Third-Party Content and Services
Our website may contain links to third-party websites or embedded content (e.g., videos, images). These third parties may collect data about you, use cookies, or employ additional tracking technologies. We are not responsible for the privacy practices of these third parties.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Specific retention periods are:
- Contact form submissions: Retained for 1 year.
- Marketing information: Retained until you withdraw your consent or opt-out of marketing communications.
- Other data: Retained as long as necessary to fulfill contractual or legal obligations.
6. Your Rights
Depending on your location, particularly if you are in the European Economic Area (EEA), you have the following rights under the GDPR:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request the correction of your personal information.
- Deletion: You can request the deletion of your personal information under certain circumstances.
- Restriction: You can request the restriction of processing your personal information.
- Data Portability: You can request a copy of your data in a machine-readable format.
- Objection: You can object to our processing of your personal information based on legitimate interests or direct marketing.
Requests for access to your personal information will be handled free of charge, as per GDPR guidelines. However, we reserve the right to charge a reasonable fee if the request is manifestly unfounded or excessive, particularly if it is repetitive.
You may also withdraw your consent for marketing communications at any time by clicking the “unsubscribe” link in any of our marketing emails or by contacting us directly.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. If a data breach occurs that poses a high risk to your rights and freedoms, we will notify both you and the appropriate supervisory authority within 72 hours as required by GDPR.
8. International Data Transfers
Your information may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, when using third-party tools such as Google Ads and HubSpot. We ensure that appropriate safeguards, such as standard contractual clauses (SCCs), are in place to protect your data in compliance with GDPR.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Important changes will be announced on our website https://9d9tokyo.com/inquiry/. Please check this page periodically for updates.
11. Marketing and Third-Party Tools
We use marketing tools such as Google Ads and HubSpot to enhance your experience and better serve your interests. These tools may collect information such as your IP address, browser type, and cookies to provide targeted advertising and analyze user behavior.
- Google Ads: Google Ads may use cookies to track your visits and provide personalized ads based on your browsing history. For more information about how Google uses cookies and your data, please refer to Google’s Privacy Policy.
- HubSpot: We use HubSpot to manage our marketing campaigns and customer relations. This platform collects information provided through contact forms and other interactions with our site. HubSpot may use cookies and tracking technologies to analyze user behavior and improve the effectiveness of our marketing efforts.
By using our website, you consent to the use of these marketing tools, or you may opt-out by adjusting your cookie settings in your browser.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under GDPR, please contact our Data Protection Officer (DPO) or supervisory authority at:
Company: 9d9 inc,
Representative: Yasuyuki Okuno
Address:3-3-13nisisinzyukumizuma Bld.2F, Nishishinjuku , Shinjuku Ku, Tokyo To, 160-0023, Japan
Tel: 070-8506-4433
Mail:contact@9d9tokyo.com
Last Updated: 2024/09/15